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Shipping Policy

At Aso&Co, we are committed to providing timely and efficient shipping for all our customers. This Shipping Policy outlines the terms and conditions regarding shipping options, delivery times, and related information.

1. Shipping Options

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery within 7-14 business days.

  • Express Shipping: Faster delivery typically within 7-9 business days.
     

2. Shipping Costs

Shipping costs are calculated at checkout based on your location, the total weight of your order, and the selected shipping method.

  • Free Shipping: Orders over $600 AUD qualify for free standard shipping.
     

3. Order Processing

All orders are processed within 2-4 business days. Orders placed on weekends or public holidays will be processed on the next business day.
 

4. Delivery Areas

We currently ship to addresses within Australia. For international shipping options, please contact our customer service.
 

5. Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment via our website or the carrier’s site.
 

6. Delays

While we strive to meet delivery estimates, factors such as weather, public holidays, and carrier delays may impact delivery times. We appreciate your understanding and encourage you to reach out if you have concerns about your order.
 

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within [Insert time frame, e.g., 30 days] of the order date. We will investigate the issue and work with the shipping carrier to resolve it.
 

8. Contact Us

If you have any questions regarding our shipping policy or need further assistance, please contact us at:

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